Privacy Policy

Privacy Policy – Lull Luna

At Lull Luna, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your data when you purchase our products, services, or readings.

1. Personal Information We Collect
When you purchase a report, reading, or product, we may collect:

  • Name
  • Email address
  • Date of birth (for astrology reports)
  • Place of birth (for astrology reports)
  • Time of birth (for astrology reports)
  • Payment and shipping details

This information is necessary to provide our services accurately and safely.

2. Confidentiality
All personal information and data shared with us is treated as strictly confidential. Your details, birth information, and reading results will not be shared, sold, or disclosed to any third parties without your consent.

3. Storage and Backup
We store digital reports and readings securely. Please ensure you save your PDF reports, as we may remove them from our storage after six months. We recommend you back up your files safely, as we cannot guarantee indefinite storage of completed reports.

4. Use of Information
Your information is used to:

  • Create personalized astrology reports and readings
  • Provide customer service and support
  • Process orders and payments

We may also send updates, offers, or newsletters if you have opted in. You can unsubscribe at any time.

5. Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights
You have the right to:

  • Access the personal information we hold about you
  • Request corrections to any inaccurate information
  • Request deletion of your data (excluding information required to complete a transaction or fulfill legal obligations)

7. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

8. Contact Us
If you have questions or concerns about your privacy, please contact us:
Email: info@lullluna.com.au